“Sorry, something went wrong” error is the error that many Instagram users recently encountered while logging into their accounts from their phones. Unsurprisingly, the developers update one by one and may have missed something that is important to their pursuit of perfection.
With the necessary perseverance, there will still be a way out of any situation. Here are some solutions to resolve the “Sorry, an error occurred on Instagram” error when signing in to Instagram.
8 ways to fix an Instagram error: “Sorry, something went wrong”
Here are some ways to fix the Instagram error that says, “Sorry, something went wrong.” After choosing the correct method and following the steps, you will no longer experience the same problems.
Method 1: Instagram server
This problem is likely to occur when the Instagram servers are busy. In such cases, you can contact your friends to find out if the problem is only with your device. You can also check Instagram’s live interruption map for such issues.
Method 2: sign in to another device
Try logging into your account from another phone. Oddly enough, the method works sometimes.
Method 3: Connect Instagram to Facebook
Try going on Instagram with Facebook. You have probably been asked repeatedly to link your two accounts on these social networks. If you’ve chosen to do this, you can quickly find out the login error. It is enough to log in through the Facebook profile associated with your Instagram account.
Method 4: try Instagram web version
Go to the web version on Instagram. This doesn’t solve the sign-in problem, but you can still view the feed.
Method 5: temporarily suspend my account
Launch the web version of Instagram (Instagram.com), log in and go to settings. There, find the option “Temporarily block my account” and select it by clicking on the line. Select “Sign in Problems” as the reason, confirm your request to temporarily block, and forget about the problem for 3 hours. The account is returned from locking by logging in. It is not known what happened there during those three hours, but for the vast majority of users the problem of logging into Instagram was solved this way.
Method 6: reinstall the Instagram app
Delete and reinstall the Instagram app. Sometimes this process works even if there is no final result.
Method 7: Devices to factory settings
You are resetting the device to the factory settings. This method is said to have helped several users as well. You can try again, but don’t forget to create a backup so as not to lose all of the information stored on your smartphone.
Method 8: report a bug to Instagram technical support
If the problem persists, we recommend that you contact your Instagram technical support. If your account is available on the website, log into your account there, go to your profile there, click the Change button and click Report a problem in the menu that appears.
- To report a problem
- Report an Instagram problem
- Click on “Submit a Complaint” in Instagram Support
It remains to describe the problem and wait for the answer from a competent specialist. You have to wait 1-2 days for a response.
FAQ on fixing the “Sorry, something went wrong” error on IG
You can also check Instagram’s live interruption map for such issues.
Try signing in to your account from a phone or other device.
You can log in using the Facebook profile that is linked to your Instagram account.
Delete and reinstall the Instagram app. While this is too simple, it can solve more problems than you can imagine.
You have to wait 1-2 days for a response. Any shorter than that, you will not get a satisfactory answer.
Conclusion on how to resolve the “Sorry, something went wrong” error on IG
The “Sorry, something went wrong” error in the Instagram mobile app can be triggered by other factors. From server failures to user bans, in the event of a ban, we recommend using a proxy and trying your profile from a different IP address. In some cases, this helped to solve the problem and access to the Instagram account was restored. If not, you can investigate login issues. To do this, you need to learn how to fix Instagram login error.